Updated on June 2, 2025
To see our Privacy Notice, click here.
What are cookies?
Cookies are small files that are placed on your computer by websites that you visit.
Why do we use cookies?
Cookies and other trackers are widely used to enhance website functionality, such as enabling interactive features, and to provide website owners with information about how their site is used and its performance.
Functional Cookies
These cookies allow you to use all parts of Facit Data Systems' website and remember the choices you make, providing better functionality. Without them, services that you’ve asked for can’t be provided.
Examples of functional cookies are:
load-balancing cookies that ensure the content of your page loads quickly and effectively by distributing the workload across several computers.
Functional cookies can not be disabled as they are required for the site to function properly.
Performance Cookies
These cookies are used to track websites and their user behaviour. This data is then used to improve the way in which the website works and, in turn, used to improve the user experience.
Performance cookies collect anonymous information, including the number of visitors to the site, unique visitors, where visitors have come to the site from, and pages they visited.
Performance cookies we use on our website:
| Cookie Name | Purpose | Retention | Cookie Provider |
|---|---|---|---|
| _ga | Used to identify unique users | 400 days | |
| _ga_X46X226P77 | Used to persist session state | 400 days | |
| _hjSession_2546547 | Used to detect current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session | 30 minutes | Hotjar |
| _hjSessionUser_2546547 | Used to persist the User ID, unique to that site on the browser. | 1 year | Hotjar |
| _hjDonePolls | Set once a visitor completes a poll using the Feedback Poll widget | 1 year | Hotjar |
| __hstc | This is the main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session) | 180 days | Hubspot |
| __hssrc | Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session | Session | Hubspot |
| __hssc | This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp | 30 minutes | Hubspot |
| hubspotutk | This cookie is used to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts | 180 days | Hubspot |
| messagesUtk | Used to recognize visitors who chat via the chatflows tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. | 180 days | Hubspot |
Marketing Cookies
These third-party cookies are used to track your actions on our site. The informations gathered lets us asses the effectiveness of our digital advertising and allows us to serve more relevant ads on third-party websites.
This includes showing you adverts we think may interest you based on the pages you visit on our site, limiting the number of times that a given ad is shown to you, and removing those who have already purchased our software from future campaigns.
Marketing cookies we use on our website:
| Cookie Name | Purpose | Retention | Cookie Provider |
|---|---|---|---|
| _gcl_au | Used for "Conversion Linker" functionality. It takes information from ad clicks and stores this so that conversions can be attributed outside the landing page. | 90 days | |
| IDE | Used by Google Marketing Platfrom | 390 days |